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Privacy Policy
Privacy Policy
At Spa Parts Plus, we are committed to honoring and respecting your individual and business privacy.  The following describes our privacy policies regarding the personal and business information you provide us as well as information we collect about how our visitors use our website.

Purpose of information collected We collect personal information to:

  • deliver the products and services you request
  • administer our businesses
  • develop and communicate special offers
  • provide customer service
  • respond to legal process (such as subpoenas and warrants)
Information collected by us

Contact information
Identification numbers, account numbers, billing and shipping address, email address, phone and fax numbers, and other information you provide when you do business with us.

Technical information
Your Internet Protocol address, your computer's operating system and browser type, the address of a referring website, if any, and the path you take through our web pages when you visit our websites.

Financial information
Information provided by you and third parties (such as credit bureaus) in connection with your transactions.

Use of personal information

We do not disclose personal information to others except in the following situations:
  • when you request or give us permission to do so.
  • when we use service providers or contractors (such as credit card issuers, shippers, etc.) for limited purposes to assist us in completing transactions with you and in maintaining or conducting business.
  • when appropriate to prevent harm or injury (such as product recalls, preventing frauds, or handling claims or other liabilities), or to comply with valid legal process and applicable laws.

Email We treat your email address as private information.  We will not sell or share your email address.  We use your email address to send you order-related emails, like shipping confirmations, as well as informational/sales newsletters.

  • We will always attempt to contact you by phone if we have a question about an order you placed.
Cookies

We use computer “cookies” (a small computer file) only to identify returning customers and track items placed in their shopping cart.  We store an identification number in the cookie that is only significant to spapartsplus.com.  No personal information is stored in the cookie. You may delete this cookie from your computer. You may also set your Internet browser to reject cookies, however, doing so may limit the functionality of our website.

Protection of personal information

We maintain reasonable physical, technical, and procedural measures to limit access to personal information to authorized individuals with appropriate purposes. We store your billing, and credit card information on secure servers that are protected by Firewalls and SSL encryption technology. Information you provide is protected by the password you gave us, along with your Customer ID, so that only you have access to your account information. If you need to change your password or have questions regarding our privacy policy or practices please contact Customer Service at 1-800-521-7587.

Privacy Policy Feb 2005
Customer Service 1.800.521.7587 ©2006 Spa Parts Plus, All Rights Reserved. Internet Strategies by I-ology®